16 oz. Crystal keepsake soy candle with lid
Yes. If for any reason you are not satisfied, we are happy to exchange it or refund the credit card used for the purchase. Returns and exchanges must be made within 30 days of shipment. Once we have received the returned product, please allow 10 – 14 business days to process the transaction.
Contact our Customer Service department at support@iamteresac.com. You will receive a return authorization number (RA) by a Customer Service Specialist. Please write the RA number on the packing slip.
Return the product, in the original packaging if possible, along with the original packing slip, RA # and statement of your preference for credit or exchange. A return label will be provided for you.
When sending your return, ship the package via an insured courier (UPS, FedEx) or with delivery confirmation through USPS. Keep your shipment receipt in case the package is damaged or lost in transit. I Am Teresa C cannot guarantee a credit or replacement for your return without confirmation of delivery to us.
